DELIVERY & RETURNS

See below for a summary of our delivery and returns options.
Comprehensive details are available in our full terms and conditions, delivery policy and returns policy documents.

Delivery

UK DELIVERIES (MAINLAND)

UK Standard Delivery

  • Handled by Royal Mail
  • Delivered in 2-3 Days
  • Delivers Monday to Saturday
  • Signature Required

Note: Orders must be placed by 12pm

£3.90

Free UK delivery on purchases over £50

UK Express Next Day – 1PM

  • Handled by Royal Mail
  • Guaranteed to arrive by 1PM on the Next Business Day (NBD)
  • Delivers Monday to Saturday
  • Signature required
  • Tracking Available

Note: Orders must be placed by 12pm

£8.80

UK Special Next Day – 9AM

  • Handled by Royal Mail
  • Guaranteed to arrive by 9AM on the Next Business Day (NBD)
  • Delivers Monday to Friday
  • Signature required
  • Tracking Available

Note: Orders must be placed by 12pm

£24.81

UK Special Next Day Saturday – 9AM

  • Handled by Royal Mail
  • Guaranteed to arrive by 9AM on Saturday
  • Delivers Saturday
  • Signature required
  • Tracking Available

Note: Orders must be placed by 12pm midday on Friday

£27.81

UK Special Next Day Saturday – 1PM

  • Handled by Royal Mail
  • Guaranteed to arrive by 1PM on Saturday
  • Delivers Saturday
  • Signature required
  • Tracking Available

Note: Orders must be placed by 12pm midday on Friday

£13.56

EUROPEAN UNION (EU) DELIVERIES

EU Standard Delivery

  • Handled by Royal Mail
  • Delivered to the EU in 3- 7 Days
  • Delivers Monday to Saturday
  • Signature required
  • Tracking Available

Note: Orders must be placed by 12pm

£13.43

REST OF THE WORLD DELIVERIES

Europe International Delivery

  • For Non-EU European Deliveries
  • Handled by Royal Mail & their global partners
  • Delivered within in 7 – 10 Days
  • Delivers Monday to Saturday
  • Signature required
  • Tracking Available

Note: Orders must be placed by 12pm

£19.70

Africa International Delivery

  • Handled by Royal Mail & their global partners
  • Delivered within in 7 – 10 Days
  • Delivers Monday to Saturday
  • Signature & Tracking Available*

Note: Orders must be placed by 12pm

*Tracking is subject to mechanisms of global partners and in some cases may falter beyond UK

£19.70

USA International Delivery

  • Handled by Royal Mail & their global partners
  • Delivered within in 7 – 10 Days
  • Delivers Monday to Saturday
  • Signature & Tracking Available

Note: Orders must be placed by 12pm

£19.70

Australia & All Other Destinations

  • Handled by Royal Mail & their global partners
  • Delivered within in 14 – 18 Days
  • Delivers Monday to Saturday
  • Signature & Tracking Available*

Note: Orders must be placed by 12pm

*Tracking is subject to mechanisms of global partners and in some cases may falter beyond UK

£19.70

Returns & Exchanges

If you would like to request a return please select the appropriate option below.

You have an account with us

If you have a Mam Maw store account, for instance – if you selected the Create Account option during checkout, then please login to your account and click Return Item next to the product you want to return.

You don’t have an account with us

If you don’t have an account with us please visit our Guest Returns page and complete the form to begin the process.

You will need to enter your order number and the email address you used when you placed your order.

You can find your order number in your original email confirmation and on the delivery note that came with your item.

See our returns and exchanges policy for more information about what can and can’t be returned or exchanged.

Comprehensive details of our delivery and returns policies are available in our full terms and conditions, delivery policy and returns policy documents.