As an online retailer customer service is our priority. We welcome any enquiries, but for your convenience, we have listed a number of FAQ’s below, as a way to answer any of your queries efficiently.
If you have still not received a confirmation email after checking your junk/spam folder then login to your account to check the status of your order.
If you did not create an account please contact us to make sure your order went through successfully.
When you pay using PayPal you can also use your debit/credit card, even if you don’t have a PayPal account (and you won’t be required to create one).
Once we receive your request to return an item we will process it and let you know what to do next. If your request is accepted you will be provided further information on how to proceed.
Please review our returns and exchanges policy for details about when you can return and exchange goods.
- UK Free Delivery – FOC
- UK Standard Delivery – £3.90
- UK Next Business Day – £7.25
- EU European Standard – £15.01
- Worldwide International Delivery (includes Africa and USA) – £19.70
For more information on delivery please see our Delivery Policy.
If you have not received your order after the time specified on our Delivery Policy please contact us as soon as possible.